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Understanding Outsourcing: Benefits, Types, and Challenges
Outsourcing is when a company hires a third party to handle tasks, operations, or services. This can include IT services, customer support, manufacturing, and more. Companies may outsource entire departments or just specific tasks. The goal is often to lower costs, improve efficiency, and gain speed by leveraging the expertise of third-party providers who can perform these tasks better, faster, and cheaper than the company itself.